LuneTMS Automated Check Calls Journal

How Automated Check Calls Are Changing Freight Dispatch

The Daily Reality of Check Calls Every dispatcher knows the rhythm. You send a load out, wait a few hours, then start calling the driver. "Where are you? How is traffic? When do you expect to deliver?" You jot down the answer, maybe type it into a spreadsheet, and move to the next load. Repeat that four or five times a day for each of thirty trucks, and the math gets ugly fast. Check calls are one of those tasks that seem small in isolation but eat up hours when you add th